UK INTERNATIONAL CONSUMER CENTRE THROUGH THE YEARS

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2007

CTSI’s UK European Consumer Centre’s official launch was 14 years ago on 7 November 2007

Staff joined the UK ECC in July 2007 and were trained in consumer rights legislation before the centre’s launch four months later. The UK ECC started with just one manager, one legal executive and two consumer advisers, based on a fairly low number of UK consumers expected to be using the service.

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