Surge in online travel complaints

Customer complaints to UKICC highlight 'huge contractual mess' in travel industry

Changes to this year’s Hajj bookings

Restrictions on the numbers of pilgrims able to visit Saudi Arabia could cause confusion

UKICC sounds alarm on travel contracts

Many consumers may not be aware of who they have signed a travel contract with

TSS issues warning on holiday scams

Trading Standards Scotland is urging the public to beware of holiday scams this summer

CMA launches refund investigation

The CMA is looking into whether consumer rights were breached by airlines

CTSI supports CMA action on refunds

Virgin Holidays will refund customers whose holidays were cancelled due to COVID.

Government backs ATOL scheme

The Government will underwrite the ATOL protection fund for UK holidaymakers

Advice on Covid-19 cancellations

The UK ECC is still working hard to assist UK citizens with their holiday and travel queries

Q&A: Travel and the coronavirus

Advice to travellers whose plans may be affected by the coronavirus outbreak

UK ECC advises on Thomas Cook

The UK ECC has offered advice to those affected by the company's collapse

Vigilance urged to combat ASF

A campaign has launched to warn of the dangers of African swine fever

UK ECC advice on Primera Air collapse

Customers of the collapsed airline are being advised to contact the UK ECC

EU data roaming charges post-Brexit

How will Brexit affect EU mobile data roaming charges for UK consumers?