14th March 2024

CTSI launches new manifesto

CTSI’s is calling for measures including a £100m investment in Trading Standards.


By JTS Staff
Journal of Trading Standards' in-house team
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Inaction is no longer an option — our system is at breaking point – and the next Government must grasp this nettle

CTSI is calling for extra resources for Trading Standards enforcement, stronger protections at the UK’s ports and borders, and clearer legal duties for online marketplaces in its newly published manifesto.

The Institute is also calling on the next Government to introduce school lessons on consumer protection rights, bring in a licensing system for traders operating in the green energy sector, and to appoint a new national Consumer Champion.

Launching the manifesto in Parliament, CTSI Chief Executive John Herriman said: “Our manifesto sets out the bold and necessary action we believe is vital to protect consumers and law-abiding businesses.

“The UK’s Trading Standards profession is at the heart of protecting consumers, and we provide a significant layer of defence. But this layer has been decimated in recent years, with the consequence that consumers are at an all-time high of being ripped off, and susceptible to buying products that may be substandard, counterfeit or dangerous.

“Now is the time that we must build back the Trading Standards workforce so that consumers can once again be confident, which is vital for the UK’s economic growth and prosperity.

“These measures, along with the urgent need for resources, are an investment in UK consumers and our economy – without them, the UK will remain a dumping ground for unsafe and substandard products, criminals will continue to have the upper hand and consumers will suffer. Inaction is no longer an option — our system is at breaking point – and the next Government must grasp this nettle.

“CTSI is calling for a small investment of £100m in Trading Standards, which would be recouped more than ten-fold by reducing the detriment consumers face, increasing the tax take by clamping down on counterfeit products and averting future product or food safety crises that cost us millions.”

Christopher Hodges OBE, Chair of the Regulatory Horizons Council, said: “Maintaining consumer protection faces serious threats of various kinds, particularly from diminished resources and from online and AI technologies. It is important to refresh local and coordinated arrangements across the nation now, adopting new approaches to regulation through providing information, generating collaborative support for local businesses, and delivering targeted enforcement.”

Katrina Phillips OBE, Chief Executive of the Child Accident Prevention Trust, said: “We fully support CTSI’s manifesto for change. Too often, we see the devastating consequences of unsafe products for children and their families. One mother described it as a grenade thrown into her home.

“Families need better protection through investment in Trading Standards and regulation of online marketplaces. And reputable businesses need protection too. Investing in consumer protection will reduce NHS costs and support the economic growth we all want to see.”

Lesley Rudd, Chief Executive of Electrical Safety First, commented: “We strongly back the calls in CTSI’s manifesto for proper resourcing of the UK’s Trading Standards infrastructure at ports, borders and across the country. Without this critical line of defence, consumers are at risk of dangerous products, which often should never have been available for purchase in the first place.”

One response to “CTSI launches new manifesto”

  1. John Evans says:

    We know that the PM is pushing his Bill to pretty much stop smoking over the coming years. Obvs it will be horrendous to enforce even without extra resources. Many of the commentariat have mentioned the importance of enforcement but I’ve not come across any CTSI comment on this very live issue specifically. Perhaps I have missed something? Maybe even arrange a meeting with the PM’s Special Adviser to get the point across.

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