Hitting the brakes on admin fees
A project to stamp out used car admin fees helped protect consumers’ pockets
Used cars top complaints list
In Citizens Advice's latest data, used cars remain the most complained-about purchase
Car dealer jailed for multiple frauds
A car dealer who ripped off and endangered customers has been jailed for four years
Car trader jailed for unsafe vehicle
A car dealer in Wales has been sentenced after selling an unsafe and unroadworthy car
Motor Ombudsman gears up for Awards
The ombudsman is celebrating the best of the automotive sector in its annual awards
Electric vehicles: Current affairs
Examining opportunities for consumer detriment around electric vehicles
Car clocking duo sentenced
A pair of brothers behind a £350,000 car clocking scam have been sentenced
Promising the earth
Reluctance to buy into electric cars is understandable when consumers have become wary of misleading claims
Online trader jailed for ‘car-clocking’
A car dealer who altered mileages has been jailed after a Hampshire TS investigation
Used car dealer fined for illegal practices
A garage falsified vehicle documentation, a Kingston TS investigation revealed
Fuel cost increase drives pump checks
Heart of the South West TS is seeking to reassure motorists that fuel pumps are accurate
Trader who sold unsafe truck fined
A trader who sold a dangerous vehicle via eBay has been fined by Dorset Trading Standards
Vulnerability paper published
The Motor Ombudsman explores how consumers on social media can be supported
New Motor Ombudsman Chair
The automotive dispute resolution body has appointed Ron Gainsford OBE as Chair
Used car industry guide launched
A guide to used car businesses' responsibilities has been published by CTSI
Company fined over unsafe tyre sale
A company in Stevenage has been fined for supplying a 14-year-old, unsafe tyre