Updates
Bank security scam call emerges
A new scam involves fraudsters posing as members of a bank security team
Locksmith fraudster jailed
A trader who stole from customers has received an 18-month prison sentence
Hero Awards 2020 update
A video message from CTSI Chief Executive Leon Livermore about the Hero Awards 2020
Five years of HIES approval scheme
HEIS safeguards consumers who have renewable energy devices installed
Illegal cigarette haul flushed out
Trading standards officers in Salford seized illegal tobacco hidden in a shop's toilet
UK ECC faces uncertain future
The UK ECC could close if agreement in the Brexit negotiations is not reached
Government backs ATOL scheme
The Government will underwrite the ATOL protection fund for UK holidaymakers
Amazon phishing scam resurfaces
Scammers are posing as Amazon representatives in order to gain banking details
Bogus gas bill scam targets public
CTSI has received evidence of fake gas bills sent to members of the public via email
CCAS marks five years of ADR
Since the introduction of the ADR regulations, £12.7m has been recovered for consumers
Scammers target Zoom users
CTSI has received evidence of a scam targeting homeworkers via video platform Zoom
CTSI seeks Council nominations
CTSI is seeking nominations for positions on its Council and has moved the date of its AGM
NTS offers 700 free call blockers
National Trading Standards is offering 700 free call blockers to members of the public
NI refund scam warning
Scammers are sending emails offering fake National Insurance refunds
CTSI calls for council rescue plan
CTSI is urging the Government to protect local councils hit by the COVID-19 lockdown
COVID-19 business grants scam
Fraudsters are posing as the Government in order to get businesses' bank details