Consumer goods & services
UK ECC advice on Primera Air collapse
Customers of the collapsed airline are being advised to contact the UK ECC
CTSI Brexit Think Tank report released
CTSI warns of significant blow to consumer confidence in the wake of Brexit
Illegal skin whitener seller jailed
A shopkeeper has been sentenced for selling toxic skin lightening products
EU data roaming charges post-Brexit
How will Brexit affect EU mobile data roaming charges for UK consumers?
Safety & Standards strategy announced
OPSS strategy to strengthen the UK's product safety regime into 2020 launched
Weeding out cowboy gardeners
Warwickshire Trading Standards has issued advice around ‘cowboy’ gardeners
Package holiday rules updated
New regulations have updated consumer protection for holidaymakers
Getting animated about scams
Halton Borough Council has launched a series of animations to raise consumer awareness
Sharp rise in number helped by CCAS
The number of consumers helped by the CTSI-run CCAS scheme continues to grow
Worried consumers still need the UK ECC
The consumer protection of the UK ECC will still be much-needed post-Brexit
Video Interview: Martin Lewis
Safety & Standards: the road ahead
Sorely needed and long-awaited, what is the future for the new product safety office?
A blueprint for a better Brexit?
Could the Consumer Green Paper mean a chance to plan for a better independent UK?
Detriment in the digital age
April's Consumer Green Paper promises to be the talking point of the summer.
Matt Allwright: Product Safety
Matt asks what happened to all the progress we made just a few decades ago
Care complaints system criticised
The CMA has recommended that complaints processes are enhanced for residents.